Effective date: 28th December 2025LUMA (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and manage your information when you use the LUMA mobile application.Information We CollectWe collect the following information:Personal Information
- First name
- Last name
- Email addressApp Usage Information
- Information about how you use the app (such as feature usage and interactions)App usage information is collected to help us understand how the app is used and to improve its functionality.How We Use Your Information
- Create and manage user accounts
- Provide and maintain the LUMA service
- Improve app features, performance, and user experience
- Communicate with you when required for account-related purposesWe do not sell or rent your personal data to third parties.Data SharingWe do not share your personal information with third parties except where required by law or to operate the app (for example, secure infrastructure and analytics services).Data RetentionWe retain personal information only for as long as necessary to provide the LUMA service or until you request deletion.Account Deletion and Data RemovalYou may request deletion of your account and associated personal data at any time by emailing:
[email protected]Please include:
- Your email address
- First name
- Last nameWe will delete your data within a reasonable timeframe after verifying your request.SecurityWe use reasonable administrative and technical safeguards to protect your information.Children’s PrivacyLUMA is not intended for children under the age of 13, and we do not knowingly collect personal information from children.Changes to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.Contact UsIf you have questions about this Privacy Policy or our data practices, contact us at:
[email protected]